TBS Announce Partnership with CogniPoint™ by PointGrab

TBS, the digital transformation and workforce management experts, has announced it is an official channel partner of CogniPointTM, the sensing technology created by Israel-based PointGrab.

CogniPointTM is a sensor which provides, in real time, building footfall, occupancy and dwell time, driving actionable insights around occupant behaviour and how and when workspace is being used.

This in turn can be used in building/asset management and helps implement efficiencies and optimise the use of space. By using CogniPointTM and Technology developed by Pointgrab, customers can save up to 30% of their workspace and rent expenses.

CogniPoint is easily installed and can be operated and managed through TaskMaster, TBS’s adaptive workforce management platform providing actionable insight the data gathered by the sensors, including presence, people count and locations, is sent data back into TaskMaster, allowing users to monitor and control space. 

PointGrab’s technology makes it easy for workers to share and find workspace and colleagues, fostering greater collaboration and productivity. CogniPointTM also allows users to optimize allocation of physical resources such as workstations, meeting rooms, lighting, HVAC and more, leading to significant cost-savings and improved efficiency.

Each sensor can cover up to 48 sqm, and can also monitor and report on individual spaces within its overall designed area, such as where hotdesking is used. Multiple sensors can also stitch together data to cover wider areas.

Steve Reynolds, TBS Managing Director, said: “The integration of CogniPointTM into our TaskMaster platform is a perfect and complimentary fit with our strategic direction in providing our customers access to business insights on how workplaces, shops public buildings etc. are being utilised.  We are delighted to be an official channel partner for PointGrab.”

“We are excited to partner with TBS and offer together an advanced solution to their extensive customer base in the UK. The joint offering will enable a solution to current pressing Real Estate issues such as poor space utilization, to bring a more productive work environments. The need for such workspace management tools has never been so urgent,” said, Doron Shachar, CEO of PointGrab Ltd. 

About TBS

Formed in 1994, Technological Business Solutions Ltd (TBS) specialise in the delivery of digital workforce management solutions built using its own TaskMaster Platform.

With over 24 years’ experience in developing software, TBS has become the world class partner of choice for many businesses embarking on their enterprise wide digital workforce management strategy.

About PointGrab Inc.Ltd.

Leveraging its ground-breaking sensing technology, PointGrab is pioneering the next generation of office workspace optimization solutions. Its flagship product, CogniPointTM, is a highly advanced facility management sensing solution which provides insight into occupant behaviour and space utilization, while ensuring individual privacy. PointGrab is taking the lead in this space and collaborates with many partners in the facility management and building ecosystems to deliver flexible and efficient solutions that improve commercial real estate business performance. PointGrab’s headquarters is located outside Tel-Aviv, Israel. More information is available at http://www.pointgrab.com; follow us on Twitter and LinkedIn.

SmarTalk – September 2018

Welcome to the September 2018 edition of TBS SmarTalk. In this edition we explore how voice-driven technology is driving business through the latest frontier, we talk about how we teamed up with Shell UK to create a solution to digitise its existing platform inspection regime, and read the latest news on our ground breaking soil moisture testing solution.


Download SmarTalk September 2018

TBS rolls out in UAE and Qatar

We have successfully delivered our first solution for Interserve International into the Middle East. The rollout of the TaskMaster solution has so far been in the UAE and Qatar, both new markets for TBS. 

It allows over 125 Interserve technicians to perform planned and reactive maintenance for their Alshaya contract. Alshaya franchise nearly 90 of the world’s best known retail brands, including Debenhams, Boots and Starbucks, and have 700 stores in UAE and 300 stores in Qatar. 

TBS has integrated with the FSI Concept Evolution CAFM solution to deliver the full mobile solution for Interserve International. The solution allows for the following:

  • Interserve staff training on TaskMaster
    Interserve staff training on TaskMaster

    Jobs generated in Concept Evolution and assigned to technicians which are then are received onto the technicians TaskMaster application, with status updates and data collected being fed into Concept Evolution as the job is progressed.

  • The technician can go through their tasks, add parts used on the job, add assets and record further work required.
  • The customer can view a summary of the work completed and add their comments and service rating before signing off the work.
  • Planners can view their technicians real time locations using the Management Console web applications.

SmarTalk – June 2018

Welcome to the June 2018 edition of TBS SmarTalk. In This Edition:

  • Facilities Management – we focus on how companies must react  to Brexit and the changes that are coming to the industry
  • Case study – TBS teams up with Mitie and Samsung to deliver FM solutions
  • Our new 3-step  Advice Line
  • TBS rolls out in the Middle East


Download SmarTalk June 2018

IoT in the Enterprise: A Pragmatic Approach

At the recent Empowering People with Technology Event hosted in conjunction with Samsung and Mitie, TBS brought together a line-up of elite industry experts who examined how consumer technology could be harnessed as part of a business’s mobile strategy.

Rob Bamforth, Principal Analyst at Quocirca, delivered an informative session on ‘The Industrialisation of IoT and Wearable Devices’, explaining how the emergence of new technologies such as IoT and wearables could be used holistically to take businesses to new levels of efficiency.

As an output from the event Rob has created the following blog, providing an insight into the value being created through deployment of such ubiquitous technology.

IoT in the Enterprise: A Pragmatic Approach

There is a degree of hype surrounding the internet of things (IoT) with many wild ideas reminiscent of ideas for internet businesses during the dot com boom. Despite this, the combination of exuberant innovation and pragmatism is already paying off with some practical and tangible business benefits. However, it is important for businesses not to solely focus on the shiny nature of ‘things’ but to take a broader view with their digital connected strategy.

A recent event, hosted by Mitie, in conjunction with Samsung and TBS Mobility, brought together many important aspects that underpin how IoT technology and wearable devices could have a significant impact on businesses.

WIRED magazine gave presentation of current innovation in this area, which explored the potential for dramatic impact, especially for consumers. Only a couple of years ago many of the ideas would have seemed fanciful and far-fetched. All were based on current concepts ranging from working prototypes to customer ready products.

From ‘consumerisation’ to industrialisation

Consumerisation is important as it lays the groundwork for increased acceptance of technology in both the home and workplace. Recent Quocirca rsearch of UK company attitudes to IoT and wearable devices (“The many guises of IoT” report) has noted a growing appetite for the use of these technologies, especially if both line of business and IT are working together.

This is something that Mitie has addressed with the application of IoT and wearable devices to aid facilities management tasks. Many of the activities involved in managing, securing and cleaning workplaces and facilities may seem straightforward. They may not appear to be obvious contenders for the use of novel technology, but there are opportunities to streamline processes.

The simple repetitive task of cleaning toilet facilities is one area being addressed and has already provided interesting results. Most people will be familiar with the signed sheets outside on the wall indicating when a facility was last cleaned, usually once per hour. But this routine approach to maintenance ignores actual usage of facilities and consequent requirements.

By use of a simple sensor monitoring ‘traffic’ levels, Mitie has gained an understanding of usage patterns. In the past this sort of checking might have been conducted periodically and analysed after the event to establish new working routines. Now the data can be acted upon immediately and dynamically; if the facilities have not been used, then no work is required, but if usage suddenly rises (perhaps a large meeting or event), a message is sent directly to an operative to act.

The combination of IoT with the use of devices worn by the operatives – in this case Samsung smartwatches – means that the messaging technology does not get in the way or encumber the worker. Added to this the organisation does not have to provide what would once have been much more expensive IT to its workforce. The process has been streamlined, but service levels are also improved.

Incremental investment

The idea does not need to stop there. With some external data sources and analytics, a more predictive approach could be taken. Additional sensors could be added to check the use of soap from soap dispensers and toilet paper so that intelligent replenishment schemes could be put in place. It might seem unimportant to those not directly involved, but like other areas where processes can be semi-automated, real efficiency savings can be made. In low margin services where much of the cost is people, such as facilities management, efficiency makes a big difference.

The investment cost has not been significantly high either and this indicates a great way to apply innovative technology to improve a business process:

  • First, identify a business problem that could benefit from incremental improvement by gathering more data or applying some level of automation.
  • Next, look to technologies that are becoming commoditised by consumerisation so that employee acceptance can be readily achieved and propositions can be tested quickly and deployed relatively cheaply.
  • Finally, measure and analyse the return to plot next steps. It might require more investment or enhancement, or even for the current concept approach to just be made more robust. However, if the returns are already demonstrable and the decisions about the next level of investment are based on valid experimentation, then the next small leap is not in the dark.

With current levels of innovation, it is clear that there will be many new IoT technologies and concepts over the coming years, but businesses do not need wait. There are plenty of smart devices and sensors available to use today, and costs have already been driven down to levels that make enterprise applications worthwhile. It doesn’t require special IoT magic or even a CIoTO (Chief IoT Officer), just a bit of business led thought combined with smart IT application of what’s already available.

For more information, please contact rebecca.evans@tbsmobility.com